Terms of Service - User Agreement & Payment Terms

Website: testsdmv.com
Effective Date: November 22, 2025
Last Updated: November 22, 2025
Contact: info@testsdmv.com

IMPORTANT LEGAL NOTICE

These Terms of Service contain a binding arbitration clause and class action waiver (Section 14). Please read Section 14 carefully — it affects your legal rights.

These Terms limit the liability of the Company (Section 6). Your use of the Site constitutes acceptance of these limitations.

All sales of digital content are final. Please review our Refund Policy (Section 5) before purchasing a Premium Pass.

By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

Introduction and Acceptance of Terms
Definitions
Nature of Services
Accounts and Access
Plans, Pricing, Payments, and Refund Policy
Disclaimers and Limitation of Liability
Intellectual Property Rights
Acceptable Use Policy
User-Generated Content (Comments)
Privacy and Data Protection
Modifications to the Site and Terms
Service Availability
Governing Law and Jurisdiction
Arbitration and Class Action Waiver
Indemnification
Force Majeure
Limitation Period
Miscellaneous
Contact Information

1. Introduction and Acceptance of Terms

Welcome to testsdmv.com (the “Site”). These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “You,” or “Your”) and the Administration of the Site (“Company,” “We,” “Us,” or “Our”).

By accessing the Site, creating an account, browsing practice materials, or purchasing a Premium Pass, You acknowledge that You have read, understood, and agree to be bound by these Terms in their entirety. These Terms are effective as of the date set forth above.

If You do not agree with any provision of these Terms, You must immediately discontinue all use of the Site. Continued use of the Site following any amendments to these Terms constitutes acceptance of such amendments.

By using the Site, You further acknowledge that:

The Site is provided for educational and informational purposes only
Certain provisions of these Terms limit the liability of the Company
Disputes may be resolved through binding individual arbitration
You waive the right to participate in class actions to the maximum extent permitted by law
All sales of Premium Passes are final due to immediate access to digital content

2. Definitions

For the purposes of these Terms, the following definitions apply:

Term	Definition
Site	The website testsdmv.com and all subdomains, content, features, and services offered therein.
User / You	Any individual who accesses, browses, registers on, or purchases services from the Site.
Company / We	The Administration of testsdmv.com, the entity operating and responsible for the Site.
Free Account	A registered account with access to publicly available practice tests and basic progress tracking. No purchase required.
Premium Pass	A paid, time-limited access plan granting full access to all premium content on the Site, including advanced tests, exam simulators, and Study Guides.
Study Guide / Cheat Sheet	Educational summary documents derived from official state driver manuals, provided as supplementary study aids.
Content	All text, test questions, answer explanations, Study Guides, graphics, logos, and other materials published on the Site.
Intellectual Property	All copyrights, trademarks, trade secrets, and other proprietary rights owned by or licensed to the Company.
Force Majeure	An event beyond the reasonable control of the Company, including natural disasters, government actions, cyberattacks, or third-party service failures.

3. Nature of Services

3.1 Educational Purpose

The Site provides practice tests, exam simulators, study materials (“Study Guides”), educational content, and progress tracking tools intended exclusively to assist Users in preparing for Department of Motor Vehicles (DMV) and Commercial Driver’s License (CDL) theoretical knowledge exams.

All content is designed as a supplementary study aid to help Users familiarize themselves with the structure and subject matter of official exams. The Site does not guarantee that its content mirrors current official examinations in format, wording, difficulty, or scoring methodology.

3.2 Not a Government Agency

The Site is a private educational platform and is not affiliated with, associated with, authorized by, endorsed by, or officially connected to the Department of Motor Vehicles (DMV), the Federal Motor Carrier Safety Administration (FMCSA), any state licensing authority, or any other government agency in the United States or any other country.

WE ARE NOT AN OFFICIAL SOURCE OF DMV OR CDL INFORMATION. Users must always verify information with their local DMV office and refer to the official state Driver’s Manual as the primary authoritative source.

3.3 Supplementary and Interpretive Nature of Content

All materials on the Site, including test questions, answer explanations, and Study Guides, represent an independent interpretation, simplification, and restructuring of publicly available official state Driver’s Manuals. As such:

Content does not replace or supersede official driver’s manuals
Legal and technical language may be simplified for accessibility
Certain edge cases, exceptions, or recent legislative changes may not be reflected
Answer explanations represent the Company’s interpretive summary, not official government guidance

You should always refer to the official Driver’s Manual of your specific state as the primary source of truth before taking any official examination.

3.4 Test Count, Structure, and Content Overlap

The total number of tests displayed for a specific state may include standardized road sign tests that are shared across multiple states. This reflects the fact that traffic control devices and road signs are largely standardized at the federal level under the Manual on Uniform Traffic Control Devices (MUTCD).

As a result:

Some tests in one state’s section may be identical or substantially similar to tests in another state’s section
Road sign tests are included in the total displayed test count for usability and completeness
The Company makes no representation that all displayed tests represent unique, state-specific content

Users purchasing a Premium Pass for a specific state should understand that some content may overlap with other states they have previously accessed.

3.5 Changes in Laws, Exams, and Requirements

Traffic laws, examination formats, scoring standards, language availability, and licensing requirements are subject to change at any time without notice by government authorities. While the Company makes reasonable efforts to keep content current, We cannot guarantee that all materials reflect the most recent legislative or procedural updates. You are solely responsible for verifying current requirements with the appropriate authority before taking any official examination.

3.6 No Professional, Legal, or Certified Training Advice

The content on the Site is for general informational and educational purposes only. Nothing on the Site constitutes legal advice, official government guidance, certified driver training, or professional instruction of any kind. Reliance on the Site as your sole source of preparation is at Your own discretion and risk.

4. Accounts and Access

4.1 Account Registration

To access features such as progress tracking and test history, you must register an account using a valid email address and password. You agree to:

Provide accurate, complete, and current information during registration
Maintain the accuracy of your information and update it as necessary
Maintain the confidentiality of your login credentials and not disclose them to any third party
Notify us immediately if you become aware of any unauthorized use of your account at info@testsdmv.com

You are solely responsible for all activity that occurs under your account, whether or not you authorized such activity.

4.2 Account Types

Access Type	Features Included	Cost
Free Account	Access to publicly available practice tests. Basic progress statistics. No access to premium content, exam simulators, or Study Guides.	Free
Premium Pass	Full access to all premium practice tests, advanced exam simulators, Study Guides, and complete progress analytics for all covered states, for the duration of the Pass.	Paid — see Section 5

4.3 Personal Use Only

Your account is for your individual, personal, non-commercial use only. You may not:

Share your login credentials with any third party outside your immediate household
Allow any other person to access or use the Site under your account
Resell, transfer, or sublicense access to the Site or its content
Use your account for commercial purposes, including tutoring or test preparation services offered to others, without prior written permission from the Company

We reserve the right to monitor usage patterns and suspend accounts that exhibit activity indicative of credential sharing, such as simultaneous logins from different geographic locations, abnormal session frequency, or usage patterns inconsistent with individual use.

4.4 Prohibition on Automated Access

You are strictly prohibited from using any automated systems, software, or tools to access the Site, including but not limited to:

Web scrapers, crawlers, or spiders of any kind
Automated testing tools or bots
Scripts designed to mass-download or extract content
Tools designed to reverse-engineer, mirror, or replicate Site content
AI training data collection tools or pipelines of any kind

Any detected automated access will result in immediate account termination without refund and may result in legal action under applicable intellectual property and computer access laws.

4.5 Suspension and Termination

The Company reserves the right, at its sole discretion and without prior notice, to suspend, restrict, or permanently terminate any account in the event of:

Violation of any provision of these Terms
Fraudulent activity, including payment fraud or misrepresentation
Chargeback abuse or unauthorized payment disputes (see Section 5.7)
Automated access, scraping, or unauthorized data extraction
Any conduct the Company reasonably believes creates legal, financial, or reputational risk
Non-payment of amounts due

4.6 Effect of Termination

Upon termination of your account, whether by you or by the Company:

Your access to the Site and all content is revoked immediately
Access to any Premium Pass content is forfeited, regardless of remaining access time
No refunds will be issued for unused access time, except as required by applicable law
Data associated with your account may be retained in accordance with our Privacy Policy and applicable legal requirements
The following provisions of these Terms survive termination: Sections 6 (Disclaimers and Limitation of Liability), 7 (Intellectual Property Rights), 13 (Governing Law), 14 (Arbitration), 15 (Indemnification), and 17 (Limitation Period)

5. Plans, Pricing, Payments, and Refund Policy

5.1 One-Time Purchases

All Premium Passes are sold as one-time, non-recurring purchases. We do not offer auto-renewing subscriptions. Your payment method will not be charged again automatically. Access expires at the end of the purchased term as measured from the date and time of payment confirmation.

5.2 Pricing and Access Durations

Plan	Price	Access Duration	Expiration
7-Day Pass	$7.99	7 days	Expires at 00:00 Eastern Time (ET) on the 8th day after purchase confirmation
30-Day Pass	$11.99	30 days	Expires at 00:00 Eastern Time (ET) on the 31st day after purchase confirmation
3-Month Pass	$21.99	90 days	Expires at 00:00 Eastern Time (ET) on the 91st day after purchase confirmation

Eastern Time observes Daylight Saving Time (EDT, UTC−4) from March to November and Standard Time (EST, UTC−5) from November to March.

Prices are displayed in USD and are subject to change at any time. The price at the time of purchase is binding. We may offer promotional pricing at our discretion; such offers are subject to their own terms and may not be retroactively applied to prior purchases.

5.3 Payment Processing

All payments are processed exclusively through PayPal, our third-party payment processor. We do not store, collect, or have access to your credit card numbers, bank account details, CVV codes, or other financial credentials. By completing a purchase, you agree to PayPal’s terms of service and privacy policy.

We receive from PayPal only: payment confirmation status, transaction ID, and transaction amount. Premium Pass access is activated automatically upon confirmation of successful payment.

5.4 Taxes and Duties

The prices listed exclude any applicable sales tax, value-added tax (VAT), goods and services tax (GST), or other transaction taxes. You are solely responsible for determining and remitting any taxes applicable to your purchase under the laws of your jurisdiction.

5.5 No Refund Policy

ALL SALES ARE FINAL. Because We provide immediate, unrestricted access to digital content upon purchase confirmation, We adhere to a strict No Refund Policy. We do not offer refunds, credits, or exchanges under any of the following circumstances (this list is illustrative, not exhaustive):

Failure to pass any official DMV or CDL examination
Dissatisfaction with the format, style, or content of practice tests
Perceived inaccuracies or discrepancies between Site content and official exam content
Lack of use or forgetting to use the purchased access during the valid period
Purchasing the wrong plan, state, or language version
Technical issues caused by your device, browser, or internet connection
Changes in your personal circumstances (e.g., moved to a different state)
Discovering that the official exam in your state is not available in your preferred language
Discovering content overlap between state sections (see Section 3.4)

We strongly recommend reviewing the free content available on the Site before purchasing a Premium Pass to ensure it meets your needs.

5.6 Limited Exceptions

Refunds may be granted solely at the Company’s discretion and only in cases of verified technical failure on our part that prevents access to the purchased content, provided that:

You have contacted our support team at info@testsdmv.com and described the technical issue in sufficient detail
The Company has had a reasonable opportunity to investigate and attempt to resolve the issue
The Company has been unable to restore access within a reasonable timeframe

Disagreement with content quality, test difficulty, or exam correlation does not constitute a technical failure qualifying for a refund.

5.7 Chargeback Policy

You agree to contact the Company via email at info@testsdmv.com to attempt to resolve any billing disputes before initiating a dispute or chargeback with your bank or payment provider. Initiating a chargeback without prior communication constitutes a material breach of these Terms.

In the event of an unjustified chargeback or payment dispute initiated without prior contact:

Your account (both free and paid) will be immediately and permanently terminated
You will be denied future access to the Site
The Company reserves the right to report the incident to relevant fraud prevention databases
The Company reserves the right to recover any processing fees, administrative costs, and reasonable legal expenses incurred in responding to the dispute, to the extent permitted by applicable law

6. Disclaimers and Limitation of Liability

6.1 No Guarantee of Exam Results

The Site provides tools for self-directed study preparation. The Company makes no warranty, representation, or guarantee that Your use of the Site will result in passing any official DMV or CDL examination. Examination results depend entirely on Your individual knowledge, preparation effort, and performance on the day of the exam.

6.2 Content Accuracy Disclaimer

While We make reasonable efforts to ensure the accuracy, completeness, and currency of our content, the Site’s practice questions and explanations may contain errors, omissions, oversimplifications, or outdated information. We do not warrant that:

The content is error-free or fully accurate at any given time
The content reflects the most current version of applicable traffic laws
The questions are similar in wording, format, or difficulty to actual exam questions
The content covers all topics that may appear on any official examination

6.3 Language and Translation Disclaimer

Practice tests and Study Guides are available in multiple languages. Translations are produced using a combination of professional human translation and machine translation technologies. Machine translation is not infallible and may contain errors in technical terminology, legal language, or nuanced phrasing.

In the event of any discrepancy between a translated version of any material and the original English version, the English version shall prevail. The provision of materials in non-English languages does not guarantee that any official DMV or CDL examination is available in those languages in your state.

Special Notice for CDL Applicants: The Commercial Driver’s License examination in the United States is conducted primarily in English. CDL materials in other languages are provided solely to facilitate conceptual understanding. You must be able to understand and respond to all official exam content in English.

6.4 Service Availability Disclaimer

The Site is provided on an “AS IS” and “AS AVAILABLE” basis without any warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free from viruses or other harmful components.

6.5 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

Loss of income, employment opportunity, or business opportunity
Suspension, denial, or revocation of a driver’s license
Loss of data or progress statistics
Reputational harm, embarrassment, or emotional distress
Fines, penalties, or other costs imposed by government authorities
Damages arising from reliance on inaccurate or outdated content

THE FOREGOING EXCLUSIONS APPLY REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE AND REGARDLESS OF WHETHER THE COMPANY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL THE TOTAL CUMULATIVE LIABILITY OF THE COMPANY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE EXCEED THE TOTAL AMOUNT ACTUALLY PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. IF YOU HAVE NOT MADE ANY PAYMENTS, THE COMPANY’S LIABILITY IS LIMITED TO USD $10.00.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages. In such jurisdictions, the Company’s liability is limited to the maximum extent permitted by law.

7. Intellectual Property Rights

7.1 Ownership

All content on the Site — including but not limited to test questions, unique answer explanations, text, graphics, logos, page structure, Study Guides (“Cheat Sheets”), UI design, and the selection, arrangement, and coordination of materials — is the exclusive intellectual property of the Company and is protected by international copyright law, trademark law, and other applicable intellectual property legislation.

The Company’s content is original creative work. While it draws from publicly available official driver’s manuals, the unique manner in which content is selected, interpreted, phrased, structured, and explained constitutes original authorship protected under copyright law.

7.2 Limited License to Users

Subject to your compliance with these Terms, the Company grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Site and its content solely for your personal, non-commercial educational purposes. This license does not include any right to:

Download, reproduce, or distribute any content beyond what is permitted by your browser’s standard caching
Copy, adapt, modify, translate, or create derivative works based on Site content
Use any content for commercial purposes or in any educational service offered to others
Remove, alter, or obscure any copyright, trademark, or proprietary rights notice

7.3 Prohibited Use of Content

The following actions are expressly prohibited and constitute infringement of the Company’s intellectual property:

Copying, reproducing, republishing, or distributing any Site content without prior written permission
Creating websites, applications, or materials that reproduce or closely imitate Site content
Posting Site content on social media, forums, or third-party platforms
Using Site content in any printed or digital publication
Creating “answer keys” or study materials derived from Site content for distribution

7.4 Prohibition on Automated Data Extraction and AI Training

You are explicitly and unconditionally prohibited from:

Using bots, spiders, scrapers, or any automated tool to access, download, or extract any content from the Site
Mass-copying or systematically extracting test questions, answers, explanations, or any other Site content
Building databases, datasets, archives, or collections of Site content in any format or medium
Using Site content — in whole or in part — as training data, fine-tuning data, evaluation data, reinforcement learning data, or any other input for any artificial intelligence, machine learning, or natural language processing system
Reproducing the structure, organization, or selection logic of Site content for competitive or commercial purposes

Such actions constitute a material breach of these Terms and a serious infringement of the Company’s copyright. Violations will result in immediate account termination without refund and will be pursued through all available legal remedies, including injunctive relief and claims for statutory damages under applicable copyright law.

7.5 DMCA Policy

The Company respects the intellectual property rights of others and expects users to do the same. If you believe that any content on the Site infringes your copyright, please send a DMCA takedown notice to info@testsdmv.com that includes all of the following:

A physical or electronic signature of the copyright owner or a person authorized to act on their behalf
Identification of the copyrighted work claimed to have been infringed
Identification of the specific material on the Site claimed to be infringing, with sufficient detail to locate it (e.g., URL)
Your contact information — name, address, telephone number, and email address
A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law
A statement made under penalty of perjury that the information in your notice is accurate and that you are the copyright owner or are authorized to act on their behalf

We will respond to valid DMCA notices and take appropriate action, including removing or disabling access to infringing content. Counter-notifications and repeat infringer procedures are also available under the DMCA.

7.6 Enforcement

In the event of unauthorized use of our intellectual property, including scraping, content theft, or AI training data use, the Company reserves all legal remedies available, including:

Filing DMCA takedown notices with hosting providers, search engines, and content delivery networks
Seeking injunctive relief to immediately stop infringing activity
Pursuing claims for actual damages and lost profits, or statutory damages under copyright law
Pursuing claims in the jurisdiction of the infringer’s residence or place of business

8. Acceptable Use Policy

By using the Site, you agree to use it only for lawful purposes and in a manner consistent with these Terms. You agree not to:

Use the Site in any way that violates any applicable local, national, or international law or regulation
Transmit any unsolicited or unauthorized advertising or promotional material (spam)
Introduce or transmit any viruses, trojans, worms, ransomware, or other malicious code
Attempt to gain unauthorized access to any part of the Site, its servers, or connected systems
Conduct denial of service (DoS) or distributed denial of service (DDoS) attacks against the Site
Impersonate any person or entity, or falsely represent your affiliation with any person or entity
Engage in any conduct that interferes with or disrupts the integrity or performance of the Site
Collect or harvest any personally identifiable information from the Site without authorization
Use the Site in any manner that could damage, overburden, or impair the Site’s infrastructure

Violations of this Acceptable Use Policy may result in account suspension or termination and may be reported to appropriate law enforcement authorities.

9. User-Generated Content (Comments)

9.1 Submission of Comments

Users may post comments on certain pages of the Site. By submitting a comment, you represent and warrant that:

You are the author of the comment or have the right to submit it
The comment does not infringe any third party’s intellectual property, privacy, or other rights
The comment does not contain false, misleading, defamatory, obscene, offensive, or illegal content
The comment does not contain spam, advertising, or promotional material for any product or service

9.2 License to User Content

By posting a comment, you grant the Company a perpetual, irrevocable, worldwide, non-exclusive, royalty-free license to use, reproduce, display, distribute, translate, and incorporate your comment in connection with the Site’s services and the promotion thereof, without any obligation to compensate you.

9.3 Moderation

All comments are subject to pre-moderation. The Company reserves the right, at its sole discretion, to reject, edit, or delete any comment for any reason, including but not limited to spam, offensive language, off-topic content, or potential legal liability, without prior notice. Moderation decisions are final and are not subject to appeal.

10. Privacy and Data Protection

Your use of the Site is governed by our Privacy Policy and Cookie Policy, which describe in detail how we collect, use, share, and protect your personal data, including the specific purposes and legal bases for processing, your data protection rights, and how to exercise them.

Cookie consent on this Site is managed through WPConsent Pro, a fully self-hosted consent management platform. All consent preferences and consent records are stored exclusively on our own servers and are never transmitted to external consent management services. Non-essential cookies are blocked at the script level until you provide explicit opt-in consent through the cookie banner.

10.1 Right to Erasure

In compliance with GDPR (Article 17), CCPA, and other applicable privacy legislation, you have the right to request deletion of your account and associated personal data. You may initiate account deletion through your profile settings or by emailing info@testsdmv.com. Please note:

Account deletion is irreversible and permanently removes your access to purchased content and progress statistics
We may retain certain data as required by law (e.g., transaction records for tax purposes) as described in the Privacy Policy
We will process deletion requests within 30 days of receipt and verification of your identity

11. Modifications to the Site and Terms

11.1 Modifications to the Site

The Company reserves the right to modify, suspend, or discontinue any aspect of the Site or its services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Site or any part thereof.

11.2 Modifications to These Terms

We reserve the right to update or modify these Terms at any time. When we make changes, we will:

Post the updated Terms on this page with a revised “Last Updated” date
For material changes — those that significantly affect your rights or obligations — provide at least 30 days’ advance notice via: (a) a prominent notice on the Site, and (b) an email notification to registered account holders
For minor clarifications or corrections, post the updated Terms without prior notice

Your continued use of the Site after the effective date of any modified Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must discontinue use of the Site. Previous versions of these Terms are available upon request at info@testsdmv.com.

12. Service Availability

The Site is provided on an “AS IS” and “AS AVAILABLE” basis. We do not warrant that the Site will be uninterrupted or error-free. The Company is not responsible for temporary unavailability arising from:

Scheduled or emergency technical maintenance
Third-party hosting or infrastructure failures
Distributed denial-of-service (DDoS) attacks or other security incidents
Force Majeure events as defined in Section 16

In the event of extended planned maintenance affecting access to paid content, we will make reasonable efforts to provide advance notice. Temporary unavailability does not entitle you to a refund.

13. Governing Law and Jurisdiction

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Kazakhstan, without regard to its conflict of law provisions. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

13.2 Jurisdiction

Any dispute arising out of or relating to these Terms or the use of the Site that is not subject to arbitration under Section 14 shall be submitted to the exclusive jurisdiction of the courts located in the Republic of Kazakhstan.

13.3 Exception for Intellectual Property Enforcement

Notwithstanding the above, with respect to claims of intellectual property infringement (including but not limited to content scraping, unauthorized reproduction, or AI training data use), the Company reserves the right to seek injunctive relief and damages in any court of competent jurisdiction where the infringement occurs, where the infringing party resides, or where the infringing content is hosted, without regard to the general jurisdiction clause above.

13.4 Consumer Protection Laws

Nothing in these Terms is intended to limit any statutory rights that cannot be waived under applicable mandatory consumer protection law. To the extent any provision of these Terms conflicts with mandatory consumer protection rights applicable in your jurisdiction, those mandatory rights prevail.

14. Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY

This section requires individual arbitration and waives your right to sue in court or to participate in a class action. Nothing in this section limits non-waivable consumer rights under mandatory law.

14.1 Informal Dispute Resolution

Before initiating any formal arbitration proceeding, the parties agree to attempt to resolve any dispute through good-faith negotiation. You must send a written notice of your dispute to info@testsdmv.com, identifying the nature of the dispute and the relief sought. The parties will have 30 calendar days from receipt of such notice to attempt to resolve the dispute informally. If the dispute is not resolved within this period, either party may initiate arbitration.

14.2 Binding Arbitration

SUBJECT TO THE INFORMAL DISPUTE RESOLUTION PROCEDURE ABOVE, ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS, THE PRIVACY POLICY, THE COOKIE POLICY, OR YOUR USE OF THE SITE SHALL BE RESOLVED THROUGH BINDING ARBITRATION CONDUCTED IN ACCORDANCE WITH THE RULES OF THE INTERNATIONAL CHAMBER OF COMMERCE (ICC), AS AMENDED FROM TIME TO TIME.

The following rules apply to all arbitration proceedings:

Parameter	Value
Seat of arbitration	Almaty, Republic of Kazakhstan
Language of proceedings	English
Number of arbitrators	One (1), selected in accordance with ICC Rules
Basis	Individual — consolidation with other claims is not permitted
Award	Final and binding; judgment may be entered in any court of competent jurisdiction
Costs	Each party bears its own legal fees, unless the arbitrator determines otherwise

14.3 Class Action Waiver

YOU AGREE THAT ANY ARBITRATION OR OTHER PROCEEDING SHALL BE CONDUCTED ON AN INDIVIDUAL BASIS ONLY. YOU WAIVE YOUR RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION, COLLECTIVE ACTION, MASS ACTION, OR REPRESENTATIVE PROCEEDING AGAINST THE COMPANY. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS AND MAY NOT PRESIDE OVER ANY CLASS OR REPRESENTATIVE PROCEEDING.

14.4 Exceptions

Notwithstanding the above, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent irreparable harm pending arbitration, including in connection with intellectual property infringement claims.

15. Indemnification

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless the Company and its officers, directors, employees, contractors, agents, licensors, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees and costs of investigation) arising out of or related to:

Your access to or use of the Site or its content
Your violation of any provision of these Terms
Your violation of any third-party rights, including intellectual property, privacy, or contractual rights
Your submission of comments or other user-generated content
Any misrepresentation made by you
Unauthorized access to the Site under your account credentials

The Company reserves the right to assume exclusive control of the defense of any matter subject to indemnification by you, at your expense.

16. Force Majeure

The Company shall not be liable for any failure or delay in the performance of its obligations under these Terms to the extent such failure or delay is caused by events beyond the Company’s reasonable control, including but not limited to:

Acts of God, natural disasters, earthquakes, fires, or floods
Acts of government, regulatory changes, sanctions, embargoes, or export restrictions
War, armed conflict, terrorism, or civil unrest
Internet service disruptions, cyberattacks, or ransomware incidents affecting our infrastructure
Third-party service provider failures, including hosting providers, payment processors, or DNS services
Pandemics or public health emergencies declared by competent authorities

The Company will make reasonable efforts to notify users of any force majeure event that materially affects service availability and to restore service as quickly as commercially practicable.

17. Limitation Period

To the maximum extent permitted by applicable law, any claim or cause of action arising out of or relating to your use of the Site or these Terms must be brought within one (1) year from the date on which the cause of action accrued. Any claim not brought within this limitation period is permanently barred. This limitation period applies regardless of the form of action (contract, tort, statute, or otherwise), except where prohibited by applicable mandatory consumer protection law.

18. Miscellaneous

18.1 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed from these Terms if modification is not possible. The remaining provisions shall continue in full force and effect.

18.2 Entire Agreement

These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between You and the Company with respect to the Site and supersede all prior and contemporaneous agreements, representations, warranties, and understandings regarding the subject matter hereof.

18.3 No Waiver

The Company’s failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. A waiver is only effective if made in writing and signed by a duly authorized representative of the Company.

18.4 Assignment

You may not assign or transfer your rights or obligations under these Terms, by operation of law or otherwise, without the Company’s prior written consent. The Company may assign its rights under these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.

18.5 Language

These Terms are written in English. Any translations provided are for convenience only. In the event of any conflict between the English version and a translated version, the English version shall prevail.

18.6 Headings

Section headings in these Terms are for convenience only and have no legal or contractual effect.

19. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:

Email	info@testsdmv.com
Website	https://testsdmv.com
Legal / compliance matters	Subject: “Legal / Terms Inquiry”
Billing disputes	Subject: “Billing Dispute” — contact before initiating any chargeback
Response time	Within 5 business days for general inquiries; within 30 days for formal legal requests

These Terms of Service are effective as of November 22, 2025. Previous versions are available upon request at info@testsdmv.com.

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